Future Jobs Requiring Emotional Labour
The scientific and technological progress, it can be considered, started quite recently and we managed to cover only a small part of it for today. So much to explore ahead – new experiments, new questions and answers, new experiences and new lives. We are teaching the next generation to develop vital skills from childhood so that in the future our children will easily adapt to the environment and achieve success.
We educate our children as future professionals who would work in different fields, where they would mix computer knowledge along with analytical, critical and soft skills. It will enrich the number of entrepreneurial initiatives and productivity, and eventually increase the economy in all countries of the world.
However, we cannot ignore the fact that in the post-industrial world the machines will be busy with all the hard work, and the robots will work on goods and services markets. Nevertheless, we shouldn’t forget about our main advantage over all technological devices: we have emotions that we need in our work. Emotions can be found in soft skills, and those things will be crucial for many of the most necessary jobs of the future. DarwinEssay blog suggest considering the future jobs, which will require emotional labour.
Areas Where Emotional Work Is Essential
We need emotional baggage when developing soft skills and working with people. We need emotions to build trust with customers or co-workers. We need emotions to have the right approach to people and help others.
The areas where emotional labour is significant are medicine and care.
The sphere of medicine
We all respect the work of doctors around the world, their achievements, thousands of operations and lives saved, and the tone of effort they put. In connection with technical progress, we expect that soon the autonomous robots will treat people. But can the robots sympathize with a person with a fatal diagnosis or support a patient in difficult times? Humans look after each other in the best way, and with compassion and desire for care, they are likely to meet the needs of patients.
The sphere of care work
People dealing with direct-care work definitely deserve a better pay and working conditions and need to be respected to a greater extent. The responsibilities cover both physical and emotional work, from the ability to help a patient get up or bathe, to speak to him heart-to-heart. Usually, volunteers come to child or adult care centers, or homes for the elderly, and are immediately involved in hard work associated with pain, whining, filth, violence, or even death. People working in a sphere of care should have much patience, endurance, and courage to cope with any tasks.
Do We Need to Train Emotional Skills?
If we started to consider the emotional work as real work, we have to train emotional skills in our younger generation. The main thing is that emotions must be sincere, and only help the future doctors in decision-making and in their work in general. The first step has been made. According to the recent studies, plenty of hospitals and medical schools have taken the course of training sympathy in doctors. Therefore, this has ended up in better clinical results and satisfaction of patients. Furthermore, SEL programs (social and emotional learning) launched in the US are aimed at developing empathy in students. This helps them get a positive attitude towards people and the world, as well as inspire them for working in a community.
What else can be said? The robots will never push people out of work, and the evidence for this is the emotional labour. We only need to pay more attention to emotional work, make some efforts to develop the skills needed for it, finance and fully support people for whom emotional work plays a key role.